PRIVACY POLICY STATEMENT
We are committed to protecting your personal information and ensuring your data is handled safely, lawfully, and with respect.
Carer Initiative collects only the information needed to respond to enquiries, offer support services, and improve how we operate. This may include your name, contact details, and information you choose to share when seeking guidance. We do not request medical records. Any health-related details you provide are treated as confidential and handled with care in line with UK GDPR and the Data Protection Act 2018.
Your information is used to provide support, respond to requests, and share resources you have asked for. We never sell or trade data. Access is limited to authorised individuals who require it to carry out their duties. We may share information with trusted organisations only when you give clear consent or when required by law. Data is stored securely and retained only for as long as necessary.
You have the right to access your data, request corrections, ask for deletion, and withdraw consent at any time. You may also request a copy of your information in a portable format. If you have questions about how your data is used, contact our Data Protection Lead at info@carerinitiative.org.uk. A full version of this policy is available upon request, and updates will be published clearly on this page.
GDPR COMPLIANCE STATEMENT
We follow the UK GDPR to protect your personal data and ensure it is handled lawfully, fairly, and with transparency at every stage.
Carer Initiative processes personal information in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. We collect only the data required to deliver our support services, respond to enquiries, maintain safety, and meet our legal obligations. All information is processed on clear legal bases such as consent, legitimate interests, or statutory requirements. We do not collect more information than needed, and we never use your data for purposes you have not been told about.
Your data is stored securely using appropriate technical and organisational safeguards. Access is restricted to individuals who need it to carry out their roles. We will never sell or trade your information. Any sharing with partner organisations happens only with your explicit consent or where legally required. We do not transfer personal data outside the UK unless suitable protections are in place to keep your information secure and compliant with GDPR standards.
You have the right to access your data, correct inaccurate information, request deletion, limit how your information is used, or withdraw consent at any time. You may also request a copy of your data in a portable format. To exercise your rights or ask questions about GDPR compliance, email info@carerinitiative.org.uk. We review our data-handling practices regularly, and updates to this statement will be published clearly on this page.
GDPR COMPLIANCE STATEMENT
We follow the UK GDPR to protect your personal data and ensure it is handled lawfully, fairly, and with transparency at every stage.
Carer Initiative processes personal information in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. We collect only the data required to deliver our support services, respond to enquiries, maintain safety, and meet our legal obligations. All information is processed on clear legal bases such as consent, legitimate interests, or statutory requirements. We do not collect more information than needed, and we never use your data for purposes you have not been told about.
Your data is stored securely using appropriate technical and organisational safeguards. Access is restricted to individuals who need it to carry out their roles. We will never sell or trade your information. Any sharing with partner organisations happens only with your explicit consent or where legally required. We do not transfer personal data outside the UK unless suitable protections are in place to keep your information secure and compliant with GDPR standards.
You have the right to access your data, correct inaccurate information, request deletion, limit how your information is used, or withdraw consent at any time. You may also request a copy of your data in a portable format. To exercise your rights or ask questions about GDPR compliance, email info@carerinitiative.org.uk. We review our data-handling practices regularly, and updates to this statement will be published clearly on this page.
TERMS & CONDITIONS
These terms govern how you may use our website and the services we provide, ensuring clarity, fairness, and responsible use at all times.
Carer Initiative provides information, guidance, and support services to promote the well-being of carers. By using our website, submitting enquiries, or accessing any resources we offer, you agree to follow these Terms & Conditions. All content is provided for general guidance only and should not be treated as professional medical, legal, or financial advice. We work to ensure information is accurate, but we cannot guarantee completeness, accuracy, or uninterrupted access to our site.
Users must not misuse the website, submit harmful content, or engage in activity that disrupts the functioning of our services. We may update or remove content without notice. External links are provided for convenience, but we are not responsible for the content, policies, or accuracy of external sites. Any materials (text, documents, logos, images) on this website are protected by copyright and must not be reproduced or distributed without prior permission from Carer Initiative.
We are not liable for losses arising from the use of our website or services, except where required by law. Your personal data is processed in line with our Privacy Policy and GDPR Compliance Statement. If you have concerns about these terms or wish to request clarification, you may contact us at info@carerinitiative.org.uk. By continuing to use this website, you confirm your acceptance of these Terms & Conditions. Updates will be published clearly on this page.
ACCESSIBILITY STATEMENT
We are committed to making our website usable, clear, and accessible to every carer, regardless of ability, device, or circumstance.
Carer Initiative aims to meet recognised accessibility standards so that all visitors can navigate our website with ease. We use clear language, structured layouts, meaningful headings, and compatible formats to support screen readers and assistive technologies. We design our pages to be readable on different devices and in a range of viewing conditions. Our goal is to ensure that no carer is prevented from finding the information or support they need.
We regularly review our website to identify issues that may affect accessibility. This includes checking colour contrast, keyboard navigation, image descriptions, and compatibility with common accessibility tools. While we strive for full compliance, some content may not yet meet all standards. We are working to improve any areas identified during internal checks or user feedback. Updates will be applied as part of our ongoing commitment to inclusive access.
If you experience difficulty using any part of our website, please contact us at info@carerinitiative.org.uk Tell us which page or feature you found hard to use and the nature of the problem. We will do our best to provide the information in an alternative format and address the issue promptly. We want every user to have a fair and equal experience when accessing our services, information, and support.